Last Updated: October 2, 2026
This Privacy Policy ("Policy") describes how eXceedr ("we," "our," or "us") collects, uses, processes, stores, and shares information when you download, install, access, or use our mobile applications and related services (each an "Application" and, collectively, the "Applications").
This Policy applies generally to Applications published or operated by eXceedr. Different Applications may provide different features and therefore may collect or process different categories of information as described below.
By downloading, installing, accessing, or using an Application, you acknowledge that you have read and understood this Privacy Policy.
Where required, we will request your consent before certain information is collected, processed, or shared with third-party services. For Applications that include artificial intelligence ("AI") features, information you intentionally submit to an AI-powered feature may be transmitted to a third-party AI service provider, including OpenAI, for the purpose of processing your request and generating the requested output.
Where required, the Application will provide an additional disclosure and request your consent before information you submit is transmitted to a third-party AI service.
This Privacy Policy forms an integral part of the End User License Agreement (EULA) governing use of our Applications.
Information processing may include collection, recording, organization, storage, retrieval, use, transmission, analysis, anonymization, restriction, deletion, or destruction, whether performed manually or through automated means.
We seek to collect and process only the information reasonably necessary to provide, operate, secure, and improve our Applications.
The information collected depends on which Application you use and which features you choose to access.
We may collect information that you voluntarily provide when using an Application, including:
This information is collected directly from you when you type, upload, select, submit, or otherwise provide it through an Application.
You should avoid including unnecessary confidential, financial, medical, authentication, or other highly sensitive personal information in content submitted to an Application unless the applicable feature specifically requires such information.
Some of our Applications include AI-powered features, such as:
When you use these features, we may collect and process:
This information is collected when you voluntarily submit content to the relevant AI-powered feature. Depending on the Application and feature, some or all of this information may be transmitted to OpenAI, a third-party artificial intelligence service provider, in order to process your request.
Some Applications use services provided by OpenAI to power AI-based functionality.
When you choose to use a feature powered by OpenAI, content necessary to perform the requested feature may be transmitted from the Application or our servers to OpenAI.
Depending on the feature, this content may include:
We share this information with OpenAI for purposes including:
OpenAI processes information in accordance with its applicable privacy policies, terms, and agreements.
We do not intentionally send information to OpenAI that is unrelated to providing the AI-powered feature you have chosen to use.
If you do not want information you submit to be transmitted to OpenAI, you should not use the applicable AI-powered feature. Where required, the Application will present an in-app disclosure and request your consent before information you submit is shared with OpenAI.
When you use an Application, certain technical, diagnostic, and usage information may be collected automatically by us or by third-party service providers integrated into the Application.
Depending on the Application and services used, this may include:
This information may be collected through technologies including software development kits (SDKs), application programming interfaces (APIs), server logs, analytics tools, crash reporting tools, device and operating-system interfaces, and advertising attribution technologies where applicable.
We may use this information to understand how our Applications are used, improve performance, identify bugs, prevent abuse, and improve our products and services.
In some circumstances, we may receive limited information from third-party services involved in operating an Application.
Depending on the Application, this may include information from:
For example, we may receive information indicating whether a subscription or purchase is active without receiving your complete payment card information.
Information obtained from third parties is used only as reasonably necessary to provide, operate, maintain, analyze, secure, or improve the relevant Application.
Our Applications may use third-party providers to provide technical infrastructure and functionality.
These services may include providers of:
Third-party providers used by our Applications may include services such as:
Not every Application uses every provider listed above.
Depending on the applicable service and Application, third-party providers may process:
Their processing of information is governed by their respective privacy policies, applicable agreements with us, and applicable law.
We may use collected information to:
We do not sell your personal information.
We may share information only where reasonably necessary for the purposes described in this Policy.
Information may be shared:
When an AI-powered feature requires third-party processing, only information reasonably necessary to perform that feature is intended to be transmitted to the relevant provider.
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including to provide requested services, maintain Application functionality, maintain security, resolve disputes, prevent abuse, comply with legal obligations, and enforce our agreements.
Retention periods may vary depending on the Application being used, the type of information, the feature involved, whether the information is stored locally or remotely, legal or regulatory requirements, and the service providers involved.
Information transmitted to third-party providers may also be subject to their applicable retention practices and agreements with us.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, unauthorized disclosure, loss, misuse, alteration, or destruction.
Where appropriate, information transmitted between an Application, our servers, and third-party service providers may be protected using industry-standard security measures. However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.
Our Applications are not directed toward children under the age of 16 unless expressly stated otherwise for a particular Application.
We do not knowingly collect personal information from children under 16 in circumstances where such collection would violate applicable law. If we become aware that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete that information.
Depending on your location and applicable law, you may have the right to:
Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
Some information may need to be retained where required by law or where reasonably necessary for legitimate purposes such as fraud prevention, security, dispute resolution, or enforcement of our agreements.
To exercise an applicable privacy right, please contact us using the information below.
Our Applications and service providers may operate infrastructure or process information in countries other than the country in which you reside.
As a result, information may be transferred to and processed in jurisdictions whose privacy and data protection laws may differ from those of your jurisdiction. Where required by applicable law, we take reasonable measures designed to ensure appropriate protections are in place for such transfers.
Some Applications may use advertising, attribution, or analytics technologies.
Where an Application uses information for tracking as defined by applicable platform rules or law, we will request any permissions or consent required before engaging in such activity.
You may also be able to limit certain tracking or advertising functionality through your device or operating-system privacy settings. Not all Applications use advertising or tracking technologies.
We may update this Privacy Policy from time to time to reflect changes to our Applications, new or modified features, changes to our service providers, changes to our information practices, or legal and regulatory requirements.
When appropriate, we may provide notice of material changes within an Application or through other reasonable means.
The updated Privacy Policy becomes effective when published or on any later effective date stated in the updated Policy. Continued use of an Application after an updated Policy becomes effective is subject to the revised Policy, except where additional consent is required by applicable law.
If you have questions about this Privacy Policy, our information practices, or wish to exercise an applicable privacy right, please contact us:
eXceedr
Email:
[email protected]